Locate Your Look  Why Locate Your Look ?

Why Locate Your Look ?

Isn’t this just advertising ?

No, Locate Your Look is not take your money and forget you marketing campaign or a set of glossy free ads, we help you to grow your reputation through word of mouth amplified through our continual marketing on the site and in printed leaflets. Locate Your Look works in partnership with members and their customers. We bring together the public, who are looking for Hair and Beauty services and provide them with businesses they can trust. Our members must uphold the level of service their customers are paying for and supply continuous customer feedback. All feedback is checked and verified then published on your web-page proving their credibility to other potential customers

Please don’t just take our word for it let us show you.

How does the background check work ?

Our trained staff will asses your suitability and arrange an interview. To complete the background check, we require.

  • Qualifications – Where required we will want to see proof that you are qualified to undertake your chosen profession
  • Insurance – Proof that you hold public liability and combined insurance if you employ people
  • Experience – Display your years of experience so customers have a choice of the level of experience they will expect to recieve from the professional.
  • Reviews  – We recommend that all new members supply at least 3 of these to prove their provide good customer service.

What will it cost ?

Let us look at the value of a Locate Your Look membership to your business, and then you can look at the cost

  • How valuable is it to be able to say ‘I’m accountable for the service I provide’
  • What is it worth to get a much higher proportion of enquries- because you can prove your reputation and your competitors can’t?
  • How much do the benefits of Locate Your Look membership compare to a listing in other directories ?
  • Having a great reputation will most likely help your revenue.

Do I have to pay upfront?

We know cashflow is an issue when running a small business, so we can take your membership fees by direct Debitont

Most of my work already comes via recommendation, why should I join ?

If most of your work comes from recommendations, then you are exactly the type of business we are looking for, we want people who are proud of their reputation and who know it works for them as this is the best form of advertising. If you are not getting work by recommendation, we would be asking why.

Locate Your Look membership means word of mouth through a megaphone, recommendations are not just passed among friends, they are charged with the general public, you can build up a record of customer opinions of your work.

Whats more you don’t have to maintain files or references or example sites. Your Locate Your Look membership and feedback reports will do this for you, with the credibility and trust of the Locate Your Look brand.

I’ve got too much work and I’m booked up for months, why should I join ?

The majority of our members join primarily for the credibility and to be recognised and awarded for the standard of work you provide. We can help you stay ahead of your competitors by providing another reason for customers to choose you first. Through Locate Your Look you can take more of the jobs that are profitable or enjoyable. Never Get Complacent. If complacency takes over your business, you can lose your competitive edge. I have seen so many business owners in this industry get complacent and before they know it, they find themselves in trouble. Complacency can be the single most dangerous threat to any business.

I’m just starting out – Is Locate Your Look right for me ?

This depends on how much experience you have in your industry. Our back ground process requires you to have a minimum period of experience in your chosen industry. If you are an experienced stylist, therapist or practitioner and are now starting your own business, Locate Your Look will help give you the support and kickstart you will need. We can advise you on how to get the most from your membership, give you marketing options and help you build your brand by publishing your customers feedback. Our team are on hand to help and support you in anyway we can.

Do you cover where I work ?

We cover the whole of the UK. If you browse our listings of current members, you will find that most of our members are based in the South of England. This is because Locate Your Look has grown from local reference service to cover an entire region. However our system does work national.

If you found Locate Your Look on the web, so can your customers, and if you are one of the first few in your area to take advantage of this, you will really stand out from your competitors. 

What if a customer complaints about me ?

All reviews are checked and verified by us before being published. If you receive a negative review we will contact you to make sure you provided the service and get your opinion about why you think the customer was not happy. We will ask you to contact the customer to see if you can sort out a solution. Unfortunately if the customer still wants her review published we are required to do this but we advice you to reply to the review promptly and in a professional manner. 

How will you monitor me ?

We believe the best people to monitor our members are their customers. This means our members should ask their customers to share the experience they had with them by filling our the feedback cards supplied by Locate Your Look.

This lets customers comment and score you in six different areas of workmanship and service the customer completes the card and hands it back to Locate Your Look member or leave feedback directly online.

Customers email addresses and contact details are never published and we can publish them anonymous feedback. We protect our members against spitful consumers or the delights of anti – competitive behaviour. We check and verifie all feedback received.

Join us today and start building your brand

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